CRM: A Solution for the Entire Constituent Life Cycle
Session Number: 30755
Track: Campus Community
Sub-Categorization: Other
Session Type: Vendor
Tags: Apex IT, Constituent Life Cycle, CRM, CRM Best Practices, CRM On Demand, Higher Education, OLM, PeopleSoft CRM, Recruiting, Retention, Service Center for Higher Ed, Student Service Center
Presenter: Bryan Hinz (Apex IT)
Co-presenter: Patrick Sells (Apex IT)
Time: Mar 20, 2012 (10:45 AM - 11:45 AM)
Room: Hermitage D
Learning Objectives from Session: Attendees will get a good picture of how CRM can benefit their processes and hear success stories of how other institutions have realized improvements in efficiencies, and bottom line results with CRM. In addition, they will be armed with documentation to begin internal assessments regarding their current or potential use of CRM to evaluate the fit of related CRM applications within their institutions.
Product: PeopleSoft
Version Presenting: PS 9.1
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: N/A
Project Go Live: N/A
Target Audience: All
Audience Level: General
Your Training in this Area:
Description: Apex IT is the Thought Leader for CRM in Higher Education. With Greater than 500 CRM customer engagements, Apex IT brings significant best practice experience to each customer helping them realize the true value of CRM. In this session, Higher Education institutions will quickly be presented with case study information regarding the real value of CRM as a solution for their entire Campus Community. From Recruiting to admissions , Enrollment to Campus Life and Student Services and Retention, Alumni Advancement to Contributor Relations, CRM is the solution that fosters an institutions complete picture of all their constituents including students, family, faculty, staff, administration and even prospective employers. Apex IT will present some best practice concepts to help attendees understand the value that CRM brings in each phase of their Constituent's Life Cycle. In addition, attendees will be presented with an internal CRM assessment questionnaire and guide to help begin conversations regarding potential utilization CRM within multiple departments on campus.
Session Number: 30755
Track: Campus Community
Sub-Categorization: Other
Session Type: Vendor
Tags: Apex IT, Constituent Life Cycle, CRM, CRM Best Practices, CRM On Demand, Higher Education, OLM, PeopleSoft CRM, Recruiting, Retention, Service Center for Higher Ed, Student Service Center
Presenter: Bryan Hinz (Apex IT)
Co-presenter: Patrick Sells (Apex IT)
Time: Mar 20, 2012 (10:45 AM - 11:45 AM)
Room: Hermitage D
Learning Objectives from Session: Attendees will get a good picture of how CRM can benefit their processes and hear success stories of how other institutions have realized improvements in efficiencies, and bottom line results with CRM. In addition, they will be armed with documentation to begin internal assessments regarding their current or potential use of CRM to evaluate the fit of related CRM applications within their institutions.
Product: PeopleSoft
Version Presenting: PS 9.1
Level of Customization: None or N/A
Level of Partner Integration: Select a Value
Project Phase: N/A
Project Go Live: N/A
Target Audience: All
Audience Level: General
Your Training in this Area:
Description: Apex IT is the Thought Leader for CRM in Higher Education. With Greater than 500 CRM customer engagements, Apex IT brings significant best practice experience to each customer helping them realize the true value of CRM. In this session, Higher Education institutions will quickly be presented with case study information regarding the real value of CRM as a solution for their entire Campus Community. From Recruiting to admissions , Enrollment to Campus Life and Student Services and Retention, Alumni Advancement to Contributor Relations, CRM is the solution that fosters an institutions complete picture of all their constituents including students, family, faculty, staff, administration and even prospective employers. Apex IT will present some best practice concepts to help attendees understand the value that CRM brings in each phase of their Constituent's Life Cycle. In addition, attendees will be presented with an internal CRM assessment questionnaire and guide to help begin conversations regarding potential utilization CRM within multiple departments on campus.
