Building Trust: The Critical Success Factor (CSF) of a BI Initiative

Session Number: 27717
Track: Reporting
Sub-Categorization: Business Intelligence
Session Type: Case Study
Presenter: Byron Menchion (Florida State University)

Room(s)/
Time(s):

Room 003AB => Mon, Mar 01, 2010 (10:45 AM - 11:45 AM)

Target Audience: All
Audience Level: Intermediate
Level of Customization: None or N/A
Project Phase: Production
Project Go Live: Q1 2008
Version Presenting: PS 9.0
Product: PeopleSoft
CPE Eligible: No

Launching a successful EPM 9.0/OBIEE reporting application takes more than just building comprehensive data marts, efficient ETL processes, and insightful dashboards. While these are important components of a BI application, building trust of the end users is the most important component of all. Trust is built when the users know the data is accurate, complete, timely and of high quality. Come discover Florida State University’s approach to building trust through data reconciliation reporting, transparency into warehouse operations, and proactive alerting.

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This event is hosted by the Higher Education User Group, Inc., which also handles all financial related processing