Debugging Academic Advisement Issues

Session Number: 27082
Track: Academic Advising
Sub-Categorization: Oracle Approved
Session Type: Tips and Tricks
Presenter: Natalie Alarcon (Oracle)
Co-presenter: Chuck Studler (Oracle)

Room(s)/
Time(s):

Room 214C => Mon, Mar 01, 2010 (10:45 AM - 11:45 AM)

Target Audience: Functional
Audience Level: Intermediate
Level of Customization: None or N/A
Project Phase: Production
Project Go Live: Q1 2007
Version Presenting: N/A
Product: PeopleSoft
CPE Eligible: No

"But it worked perfectly yesterday!" If you've found yourself making that exclamation about your Academic Advisement report or degree progress transcript, this is the session for you. Whether the problem is an error when generating a report or incorrect/unexpected results on the report, Academic Advisement issues can be resistant to traditional debugging techniques. We'll present some creative approaches to debugging both errors and odd results, including XML report production, methodologies for isolating and analyzing setup issues, using analysis database and report results table queries, and running the Application Diagnostics tool. Get tips from an expert Advisement support analyst and the lead Advisement developer on which tools and approaches are effective for Academic Advisement report problems.

For Questions / Assistance - Email: support@alliance-conference.com - Phone: 602-734-5356

This event is hosted by the Higher Education User Group, Inc., which also handles all financial related processing