Registration

    The HEUG EMEA 2012 conference is open to all employees of Higher Education Institutions with licensed Oracle/Peoplesoft (Enterprise) and/or Oracle (EBS) Application and/or Hyperion products, as well as, a limited number of guests from other industries, who have Oracle application licenses. In addition, employees of vendors accepted by the conference as exhibitors. All other registrations will be denied.

    YOU WILL NEED A HEUG ID TO REGISTER FOR THE CONFERENCE.  If you do not have a personal HEUG ID, please see the HEUG ID section below.

    Registration Fees

    Registration fee per attendee includes admission to all sessions, continental breakfast, tea breaks, Tuesday Reception and Wednesday lunch.  The Executive Forum is by invitation only.

    SPECIAL DISCOUNT RATE FOR HEUG INSTITUTIONAL & SYSTEM MEMBERS
    Any attendee from an HEUG institution that is current on their membership dues (2012/2013) will receive the lower Institutional rate on their conference registration. 

    Registration is now closed

    Registration Type Fee
    HEUG Institutional Member $245
    HEUG Subscriber Member $280
    Non-Member* (Prospective)
    		 $320
    Executive Forum Only** (By Invitation Only)
    		 $165
    Additional Vendor $250

    Your registration fee is based on the status of your membership at the time you register.  HEUG Institutional Members are those members that have paid their annual membership dues, Subscriber Members have not paid annual dues.  No refunds of price difference will be issued if your status changes after you have registered and paid.  If you are a HEUG Institutional Member, you will see that registration option, non institutional members will not.

    To determine your status, CLICK HERE to view your institutional profile . If the field "Membership Type" says "Institutional" or "System" then you are eligible for the discounted rate. If it says "Subscriber" then you do not qualify. For more information on costs and benefits of becoming an Institutional or System member CLICK HERE.

    *Non Members (Perspective)     must be in our system as a perspective member, or you may fill out the perspective member application.  Once approved, a HEUGonline ID will be created for you, and you will be able to register for the conference.

    **Executive Forum Only     will need a code to register and is by invitation only.  Please contact CClifton@heug.org for more details.

    HEUG ID
    If your Institution is a HEUG Member (Institutional or Subscriber), and you do not have a HEUG ID, please click on the request login button at the top right corner of this page to get one. If your institution is not a HEUG Member, please see below to download a membership application. To learn more about HEUG Membership, please visit our Membership page.

    Membership Application: If you are using Oracle applications and are from a higher education institution, we invite you to join us. There is no membership fee for Subscriber Member.

    *Prospective Member Application: If you are considering or are in the process of a signing a contract with Oracle, we invite you to submit a prospective member application.

    Please proceed to register for the conference after you have obtained your HEUG ID.

    REGISTRATION NOTES & CANCELLATION POLICY

    All fees payable in U.S. Dollars
    MasterCard, VISA, Discover, American Express, and cheques, are accepted.

    No purchase orders accepted

    Group Payments

    An institution’s credit or procurement card can be used to pay individual or multiple registrations by having the attendee register and indicate payment by check or by group payment. The registrant will be provided an Order number and Order Key that can be used in the instructions below to pay for one or more invoices:

    1. Go to http://www.heug.org/p/py/se/?a=11
    2. Enter the Order Id and the Order Key provided
    3. Click the 'Add' button. The window will be updated displaying the invoice information and cost.
    4. If you wish to pay for additional invoices at the same time, enter the Order Id and the Order Key for each of those invoices, clicking the 'Add' button after each one.
    5. When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
    6. A window will display listing all the invoices to be paid and a total for these invoices. If everything is correct, click the 'Pay with Credit Card' button at the bottom and you will be passed to our credit card payment window to complete the transaction

    Payments by Cheque

    Payments by cheque must be received by 1 October 2012. If you are paying by cheque, the registration web server will generate an invoice, which you should print and send with the cheque (payable to "Higher Education User Group" in U.S. funds). If you are paying for multiple invoices, please include a copy of each invoice. Mail payments to:

    Higher Education User Group
    2500 S. Power Rd., Suite 118
    Mesa, AZ  85209
    USA

    Refunds/Cancellation Fees

    No processing fee will be applied to if written notice of cancellation is sent via email to conference support prior to 15 August 2012.

    Registration Cancellations are subject to a $50 cancellation fee and require written notice of cancellation via email to conference support sent no later than 1 October 2012.  There will be no refunds for cancellations on 1 October 2012 and beyond. 

    Registration substitutions can be requested in lieu of a refund until 1 October 2012.

    Registration Payment Help & Support & Complaints

    For more information regarding administrative policies such as complaint and refund/cancellation, please contact our offices:

    Phone: 1-602-734-5356
    E-mail: Regional-support@heug.org

    For 2012 HEUG EMEA Support:
    Email us at Regional-support@heug.org
    The 2012 HEUG EMEA Conference is Hosted &
    Managed by the Higher Education User Group.