About the HEUG

The Product Advisory Groups (PAGs) and the Technical Advisory Group (TAG) are composed of representatives from HEUG member institutions with expertise in various product modules and technical areas within the world of Oracle application software. The responsibilities and activities of these groups include:

• Facilitating communication about specific product features, problems, and opportunities.
• Soliciting feedback from the user community, synthesizing that feedback, and conveying it to Oracle product strategists and developers.
• Advocating to Oracle, on behalf of the user community, for enhancements, new functionality, and resolutions to problems.
• Administering the relevant track(s) at the annual Alliance conference (i.e., soliciting, evaluating and selecting proposals, scheduling sessions, collecting feedback, etc.)

Most PAGs range from 6 to 9 regular members, though a few are larger. Members serve for three-year terms and may serve at most two consecutive terms. Nominations are screened by the PAGs, with final approval by the HEUG Board. An attempt is made in the selection process to ensure diversity across various types of institutions: large and small; public and private; two-year, four-year and graduate; US and other countries. PAGs may also have Associate members who serve for one-year terms, and these Associate Members may include representatives from PSUG (Public Sector User Group) and/or FUN (Federal Users Network) as well as from for-profit educational institutions.

Duties of PAG members vary slightly among PAGs, but most PAGs include the following officers and roles:

• Chair 
• Assistant Chair
• Conference Track Chair 
• Secretary
• Issue Tracker Coordinator
• Communications Coordinator

PAGs meet by monthly conference call throughout the year, and meet in person at least once annually at the PAG/TAG Summit, usually held immediately before the Alliance Conference.