SouthWest Presentations

Automating and Fast Tracking FA Processes at Los Rios 

07-29-2016 03:54 PM

Los Rios are embarking on a Financial Aid transformation project with the key objectives of reducing the processing time, increasing student engagement, educating them of their responsibilities and finally empowering them to do it themselves.
One of the cornerstones of the initiative was the implementation of a FA Automation bolt-on that was highly efficient, robust and easily configurable. We are now able to administer everything that a student or staff needed (Service Indicator, Checklist Items, Messages, Checklists, etc.) for financial aid to be awarded with a single process. Additionally, for future aid years, functional staff can add or modify conditions without the need for any development. We are now able to significantly reduce our processing time and deliver superior service to their student community. To top it off, we are able to retire many of our homegrown processes and customizations.

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