EDUCATION: Bachelors - Computer Science, May 1998
University of Texas at Austin; Austin, Texas
Masters of Business Administration – Information Technology Management
Western Governors University, August 2016
I am sought after for my ability to break down tasks in specific and understandable steps, identify the right skills that can best be leveraged and persuade individuals to accomplish related work. I deliver complex large projects on time and on budget while managing the teams involved. Feedback commends my ethics and how they radiate to other team members. My ability to perform problem resolution results in a quick rise in any environment as the go to person for resolving deep technical issues.
DevOps and Agile Methodologies
Global Enterprise Applications
Managing Complex Large Projects
Managing Director Development, Brigham Young University– (October 2018 to Present)
Directs punctual and comprehensive delivery of software development projects using DevOps and Agile methodologies. Incorporating DevOps methodologies to bring about end-to-end ownership across the entire delivered service, automating the process of software delivery, and relentlessly focused on delivering new features and capabilities daily and weekly. Leveraging enterprise platforms such as Mendix High Productivity Platform, Microsoft Dynamics 365 CRM, Oracle PeopleSoft ERP, and custom development stack using Amazon AWS IaaS.
ERP Enterprise Application Manager, LDS Church– (December 2012 to October 2018)
Manage delivery of enterprise resource planning (ERP) using PeopleSoft through a team of platform engineers, PeopleCode developers and systems analysts. Strategic planning through establishing relationships with SaaS Cloud providers and educating business partners on pathways forward. Maintaining and enhancing the ERP at the LDS Church, which provides Human Capital Management (HCM), Financial Management Solution (FMS) and Supply Chain Management (SCM) capabilities globally. Managed the efforts of 100’s of individuals and all platform components of yearlong PeopleSoft upgrade projects. Mentored the careers for 20 direct reports ranging from developers, to functional analysts to platform engineers.
Operations Manager for Enterprise Applications, LDS Church– (November 2011 to December 2012)
Managed day-to-day operations for enterprise applications at the LDS Church. Developed a high functioning operations team by understanding skills necessary, mentoring, hiring, performance management and improving team processes. Oversaw incident and problem management activities. Rolled out Quest FogLight Application Performance Monitoring.
PeopleSoft Applications Systems Engineer,LDS Church– (January 2009 to November 2011)
Engineer and Technical Project Manager for PeopleSoft production systems delivering general ledger, purchasing, accounts payable and human resource functions for global user base. Engineering projects include converting PeopleSoft from WebSphere to WebLogic, introducing Apache Web Servers providing logging solution and reverse proxy capabilities, and conversion of PeopleSoft change control system from AIX Unix servers to Windows Servers for added functionality. Led effort to define Applications Operations Group defining processes for handling PeopleSoft service requests, incident management and resolution.
IBM Certified - IT Systems Availability Specialist, IBM– (June 2000 to January 2009)
Nominated to the IBM Americas IT Specialist Board and certified as an IT Specialist with a focus on Systems Availability Management. Mentor peer IT Specialists in their certification. Lead architect, portal administrator, and supervisor overseeing resilient hosting solutions of WebSphere Portal and Lotus Connections (Web 2.0 Software) for www.IBM.com. Team leader for boarding new IBM Service Request application consisting of WebSphere, MQ and DB2 solutions across three active sites for continuous availability. Evangelist for continuous availability using clustered datacenters presenting at IBM Best Practices conferences, High Availability Conferences, participating in Application High Availability Academy studies and authoring an article for the November 2008 issue of the IBM Systems Journal titled, “Resilient Hosting in a Continuously Available Virtualized Environment.” Designed and administered middleware applications for premier websites with the IBM Special Events Team. [Among others, www.masters.com, www.olympics.com (2000), www.wimbledon.org and www.IBM.com.] Infrastructure is resilient, redundant, continuous, and virtual, spanning 3 datacenters. Design is for zero planned or unplanned outages.
Senior AIX Administrator, IBM,Citigroup, Emory University(September 1994 to June 2000): Oversaw PeopleSoft application environment at Emory University on eight node IBM SP2 parallel server and enterprise S80 server running AIX. Tuned and managed 3-tier application server and Oracle Database for PeopleSoft financial, student, and human resource modules. At Citigroup, provided Capacity planning; web server administration (Stronghold/Apache/Netscape Enterprise); PERL scripting, sendmail, DNS, automation, load balancing, distributed file system (DCE/DFS), SNA, performing upgrades, tuning, monitoring, utilization reports, backup, and recovery of distributed systems which included 14 RS/6000 models and over 40 Windows NT servers. Began career at IBM acting as UNIX Performance consultant and problem determination specialist on AIX; provided solutions to Oracle, DB2, and other database and application performance issues on AIX through source code analysis and system trace data.