I have served as the Programs and Graduations Supervisor at the Washington State University (WSU) Graduate School since 2014. As a functional lead, I am responsible for the Graduate School's role in implementing various CS modules for graduate student records and designing new business practices around these modules.
While I constantly work with, and provide functional training for, many student records modules, of particular note has been the effort to implement Graduate Research Management (GRM) to create a proactive service paradigm for graduate students at WSU. I am also responsible for directing change management at the organizational and initiative levels, providing training to faculty, staff, and students, and overseeing the functional maintenance required to keep these modules and systems operating smoothly.