For almost all of us the start of a new academic year is just days or weeks away. No matter what your role at your institution this time of year probably comes with extra stress or more work. Take a break from it all and set aside a few minutes to relax and peruse HEUG Online, there’s lots. . .
It may (or may not) come to a surprise to many of you, but the HEUG monitors member activity as a means of determining how frequently (or not) particular services are used by the membership. This is part of our on-going assessment and continuous improvement program (yes, W. Edwards Deming lives on