In July 2020 the TRAG surveyed the user community on your implementations of digital assistants /chatbots and live chat technologies, and the use cases for which you have implemented them.
Please find below a summary of our survey results.
We asked and you answered! Here are the results of the 2020 Reporting Tools survey that was originally published on June 22, 2020.
The TRAG is asking for your feedback regarding our quarterly newsletter. This is a quick 3-minute survey. We highly value your feedback because it helps us to continuously improve our newsletter and make it relevant to you.
The results from the social media survey that the TRAG released on September 12, 2019 are in!