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The HEUG works with Oracle Strategy on product-related issues that will benefit HEUG members. We are organized into 15 Product Advisory Groups (PAGs) who meet regularly throughout the year, with the kickoff event being the Annual Product Advisory Group Summit held each year just prior to the Alliance Conference. Each advisory group is responsible for a particular product, module, or area of Oracle products and each acts as the primary voice for HEUG members to Oracle for that area. One advisory group, the TAG, advises on the technical infrastructure of the application. The TAG also has an education role -- collecting and sharing information with Oracle and the user community through papers and blogs and by coordinating a session track at the Alliance conference. The current PAGs/TAG are:
There is also a Combined Financials PAG, composed of members from the Budgeting, General Ledger, Grants, and Procure-to-Pay PAGs, that meets regularly to discuss common issues across the Financial areas.
In addition to advisory groups, there are also several workgroups in progress at any given time. Workgroups are ad-hoc groups of users that are created to review a particular process or area. The groups are short-term (typically less than one year in length) and have a limited scope.
We achieved the following goals this year:
As we move into 2010, we are positioning the HEUG to offer strategic feedback in addition to the steady stream of tactical input that is required to support our current set of maturing applications. We look forward to the new challenges associated with our new role -- and reiterate our long-standing view that member concerns remain our top priority.
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