Frequently Asked Questions
Don't see your question answered below? Please email us at firstname.lastname@example.org or call us at 1-602-734-5356.
Admission to all sessions, meals (please see below), and entrance to exclusive industry exhibition.
Monday- Lunch, Afternoon Break
Tuesday- Continental Breakfast, Morning Break.
Attire is business casual. Feel free to be comfortable in slacks, polo shirts, sweaters, blazers, blouses and most importantly, comfortable shoes. We do recommend you dress in layers as temperatures in meeting rooms can vary. We want you to be comfortable so you can enjoy your meeting experience!
The SWHEUG Alliance 2019 conference is open to all employees of Higher Education Institutions, Public Sector entities, or Federal Organizations with licensed Oracle/Peoplesoft (Enterprise) and/or Oracle (EBS) Application and/or Hyperion products as well as a limited number of guests including those from other industries who have Oracle application licenses and employees of conference exhibitors. ALL OTHER REGISTRATIONS WILL BE DENIED.
Please send an email to email@example.com.
Please go here for more information.
Please put in your request here.
The SWHEUG Alliance 2019 conference is from November 4-5, 2019.
Please provide a written notice of cancellation sent via email to firstname.lastname@example.org.
Prior to October 25, 2019 - Refunds granted
October 26 through November 5, 2019 - No refunds for cancellations
Visit our Registration Information page.
We accept Visa, MasterCard, American Express, Discover and check.
Standard Mailing Adress:
SWHEUG Alliance 2019
Higher Education User Group Inc.
PO Box 29650
Phoenix, AZ 85038-9650
Please make sure to include both the Department and PO Box line above so we can properly process your check. In those instances where check payments need to be expedited, please use the address below.
JPMorgan Chase (AZ1-2170)
Attn: Higher Education User Group, Inc. Accounting
1820 E Sky Harbor Circle South
Phoenix, AZ 85034
No, checks will not be accepted on-site. The only method of payment accepted on-site will be credit cards. Please make sure you pay for your registration before arriving at the conference. There will only be a limited number of On-site registrations and there is the chance that the conference may sell out. We encourage you to register before the conference starts to receive the best rate.
An institution’s credit or procurement card can be used to pay an individual or multiple registrations. The registrant should provide you their invoice and at the top right there will be an Order number and Order Key. This will be used in the instructions below to pay for one or more invoices:
- Go to http://www.heug.org/i/se/?a=11
- Enter the Order Id and the Order Key provided
- Click the 'Add' button. The window will be updated displaying the invoice information and cost.
- If you wish to pay for additional invoices at the same time, enter the Order Id and the Order Key for each of those invoices, clicking the 'Add' button after each one. The system only limits 10 invoices each time.
- When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
- A window will display listing all the invoices to be paid and a total for these invoices. If everything is correct, click the 'Pay with Credit Card' button at the bottom and you will be passed to our credit card payment window to complete the transaction.
Please email your request to email@example.com. Include their first and last name and their institutional email address in your request.
Login to your HEUG profile and click the "Transactions" tab.
'View Invoice' will give you your invoice/receipt.
'Registration' will bring you to your registration for the conference.
Visit our Call for Proposal page.
Please visit the Venue & Accommodations page for more information.
Email and voice mails will be answered as soon as possible between Monday - Friday 8:00 AM to 5:00 PM (Mountain Standard Time Zone in the United States (UTC-07:00).
This will be asked during the SWHEUG Alliance 2019 registration form. If you have more questions or concerns please email firstname.lastname@example.org.
Please contact us at email@example.com or 1-602-633-0734.