CRM

Constituent Experience and Advancement

The Constituent Experience and Advancement Advisory Group (CXA-AG) improves business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.

How We Can Help

The community discusses product-specific issues, including but not limited to, the Oracle CX suite and PeopleSoft CRM and CR, as well as broader process-improvement, product-agnostic issues.
Working towards optimized and fully integrated solutions so organizations can streamline business processes, reduce costs and accelerate the delivery of new services.

Join CXA

Upcoming E-Academy Webcasts View Full Schedule

webinars
March Events
3
March 3, 2020
01:00 PM - 02:00 PM

Blog Articles

blogs
No Articles

File Libraries

files
CRMPAG September 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM PAG December 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM

Discussions

discussions
Don’t be a conference zombie - Be prepared for Alliance 2020
Posted by Lorne Henne
February 14, 2020 - 12:33 PM
Alliance 2020 - Check out our blog
Posted by Lorne Henne
January 28, 2020 - 04:31 PM
Lessons in Designing a Mobile Student Experience (Recorded Webinar Re-post)
Posted by Máirtín (Marty) Antaine Mag Uidhir
January 9, 2020 - 11:51 PM
Early Bird for #Alliance20 expires tomorrow!
Posted by Máirtín (Marty) Antaine Mag Uidhir
January 8, 2020 - 11:27 PM

Constituent Experience and Advancement Leadership

Lorne Henne DePaul University

John Sauceda

Moody Bible Institute

AG Chair

Ellen Trantas Bryn Mawr College

Ellen Trantas

Bryn Mawr College

AG Vice-Chair

Lorne Henne DePaul University

Lorne Henne

DePaul University

Track Chair

Designed to take teamwork to the next level

HEUG helps your institution grow without limits by connecting members to a network rich with  industry-leading advocacy, programs, and events.

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