CRM

Constituent Experience and Advancement

The Constituent Experience and Advancement Advisory Group (CXA-AG) improves business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.

How We Can Help

The community discusses product-specific issues, including but not limited to, the Oracle CX suite and PeopleSoft CRM and CR, as well as broader process-improvement, product-agnostic issues.
Working towards optimized and fully integrated solutions so organizations can streamline business processes, reduce costs and accelerate the delivery of new services.

Join CXA

Upcoming E-Academy Webcasts View Full Schedule

webinars

Blog Articles

blogs

The Importance of Outreach


CXA Alliance Conference Highlights


File Libraries

files
CRMPAG September 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM PAG December 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM

Discussions

discussions
HEUG CXA Product Advisory Group Survey
Posted by Ron Babuka
May 29, 2019 - 01:20 PM
Two great upcoming constituent engagement webinars from CXA AG
Posted by James Imgraben
May 15, 2019 - 06:24 PM
The Emotional Journey of the Constituent
Posted by Marty Mag Uidhir
April 30, 2019 - 09:22 PM
Campus Solutions 9.0 April 2019, Bundle #53 is now available
Posted by Ellen Trantas
April 29, 2019 - 11:39 AM

Constituent Experience and Advancement Leadership

Lorne Henne DePaul University

John Sauceda

Moody Bible Institute

AG Chair

Ellen Trantas Bryn Mawr College

Ellen Trantas

Bryn Mawr College

AG Vice-Chair

Lorne Henne DePaul University

Lorne Henne

DePaul University

Track Chair

Designed to take teamwork to the next level

HEUG helps your institution grow without limits by connecting members to a network rich with  industry-leading advocacy, programs, and events.

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