CRM

Constituent Experience and Advancement

The Constituent Experience and Advancement Advisory Group (CXA-AG) improves business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.

How We Can Help

The community discusses product-specific issues, including but not limited to, the Oracle CX suite and PeopleSoft CRM and CR, as well as broader process-improvement, product-agnostic issues.
Working towards optimized and fully integrated solutions so organizations can streamline business processes, reduce costs and accelerate the delivery of new services.

Join CXA

Upcoming E-Academy Webcasts View Full Schedule

webinars
April Events
23
April 23, 2019
12:00 PM - 01:00 PM
May Events
8
May 8, 2019
02:00 PM - 03:00 PM

Blog Articles

blogs

CXA Alliance Conference Highlights


Meet the CXA Advisory Group


File Libraries

files
CRMPAG September 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM PAG December 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM

Discussions

discussions
Two great upcoming constituent engagement webinars from CXA AG
Posted by James Imgraben
April 16, 2019 - 12:13 AM
Campus Mobile Survey-Last Chance!
Posted by Dede Young
April 15, 2019 - 02:21 PM
Campus Mobile Survey
Posted by Dede Young
April 10, 2019 - 09:35 AM
Upgrade CS 9.0 to 9.2
Posted by Nicolas Laplante
April 3, 2019 - 04:20 PM

Constituent Experience and Advancement Leadership

Lorne Henne DePaul University

John Sauceda

Moody Bible Institute

AG Chair

Ellen Trantas Bryn Mawr College

Ellen Trantas

Bryn Mawr College

AG Vice-Chair

Lorne Henne DePaul University

Lorne Henne

DePaul University

Track Chair

Designed to take teamwork to the next level

HEUG helps your institution grow without limits by connecting members to a network rich with  industry-leading advocacy, programs, and events.

Become a Member