CRM

Constituent Experience and Advancement

The Constituent Experience and Advancement Advisory Group (CXA-AG) improves business processes and outcomes across the full higher education lifecycle via knowledge-sharing and best practice modelling between institutions, colleagues and vendors.

How We Can Help

The community discusses product-specific issues, including but not limited to, the Oracle CX suite and PeopleSoft CRM and CR, as well as broader process-improvement, product-agnostic issues.
Working towards optimized and fully integrated solutions so organizations can streamline business processes, reduce costs and accelerate the delivery of new services.

Join CXA

Upcoming E-Academy Webcasts View Full Schedule

webinars
December Events
18
December 18, 2019
03:00 PM - 04:00 PM

Blog Articles

blogs

The Importance of Outreach


CXA Alliance Conference Highlights


File Libraries

files
CRMPAG September 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM PAG December 2011 Newsletter
Added by Valerie Turner
August 2, 2018 - 12:20 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM
CRM in a One-Stop Shop: Enhancing Service and Improving Success
Added by Lisa McNeil
August 2, 2018 - 12:19 PM

Discussions

discussions
CXA Webinar - Lessons in Designing a Mobile Student Experience
Posted by James Imgraben
December 11, 2019 - 05:10 PM
CXA vendor help!!
Posted by Máirtín (Marty) Antaine Mag Uidhir
December 5, 2019 - 05:28 PM
Chat and Co-Browse Products
Posted by Máirtín (Marty) Antaine Mag Uidhir
December 4, 2019 - 09:39 PM
File attachments in CR
Posted by Ron Babuka
December 4, 2019 - 10:50 AM

Constituent Experience and Advancement Leadership

Lorne Henne DePaul University

John Sauceda

Moody Bible Institute

AG Chair

Ellen Trantas Bryn Mawr College

Ellen Trantas

Bryn Mawr College

AG Vice-Chair

Lorne Henne DePaul University

Lorne Henne

DePaul University

Track Chair

Designed to take teamwork to the next level

HEUG helps your institution grow without limits by connecting members to a network rich with  industry-leading advocacy, programs, and events.

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