Who We Are

Higher Education User Group (HEUG)

The Higher Education User Group is the worldwide community enabling the sharing of knowledge and practices to maximize institution investment in Higher Education Information Systems.

Representing Members

The Higher Education User Group (HEUG) represents thousands of Higher Education institutions that face a constantly evolving technology landscape.
This shifting landscape is what drives our members to constantly innovate, solve emerging problems, and determine the right technology solutions to drive success at their institutions.

Membership Details

We connect our global community in four strategic ways:


Connecting Members to Members

The HEUG enables members to connect and share best practices, solutions and tactics with thousands of users worldwide. While each member institution is unique, the common challenges and business processes that bring us together. Members learn and grow from their collective experiences, enabling better informed decisions across all aspects of their information systems investments.


Connecting Members with our Primary Information System Partners

The HEUG enables members to connect and provide a unified voice on business requirements with our primary information system partners. This voice provides insight into future business processes needs, as well as the current challenges we face. Together, we are stronger in advocating for product strategy, product development, and the on-going support needs of the member institutions.


Connecting Members to Solution Partners

The HEUG enables members to connect with solution delivery partners to help solve problems that require resources beyond the ability of an institution. As member institutions innovate and move in new directions, staff augmentation, expert resources and third party technical innovators can greatly accelerate a member institutions ability to implement and increase their return on information system investments.


Connecting Members to Strategic Partners

The HEUG enables members to connect and share with leading strategic organizations that provide networking and tools to meet the diverse needs of our membership. The combined strength of the HEUG’s collective knowledge in information systems with the vision and support of these top strategic partners, enables us our members to extend and support their institutions in new and powerful ways.

Member Inclusion

The HEUG does not discriminate or permit discrimination by any member of its community against any individual on the basis of race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, parental status, marital status, age, disability, citizenship, veteran status, genetic information, or any other classification protected by law in any of its activities or operations. These activities include, but are not limited to, selection of volunteers, vendors, and provision of services. We are committed to providing an inclusive, diverse, and welcoming environment for all members, clients, volunteers, subcontractors, vendors, and partners.

Governing the HEUG

Two types of governing instruments, bylaws and standing orders, detail specific policies and procedures to be followed by the Higher Education User Group Board of Directors.

HEUG Bylaws

Bylaws contain the basic rules of the Higher Education User Group and they supersede all other rules. Bylaws cannot be amended without previous notice to the members and the vote of a specified large majority.

  HEUG Bylaws

HEUG Standing Orders

Standing Rules relate to the details of the administration of the Higher Education User Group. They are adopted to supplement and interpret the bylaws. A Standing Order is adopted by a majority vote at any business meeting without previous notice and continues in force until it is rescinded or amended.

  HEUG Standing Orders

Financial Controls

The HEUG is a 501(c)(3) non-profit organization, and as such has established a set of controls for managing and auditing the financial operations. Led by the Vice President of Finance these controls protect the financial integrity of the organization and our tax exempt status as a non-profit organization. As part of this the HEUG has a standing Audit and Finance committee.

View Committee Details

The HEUG is constantly evolving to meet the needs of our membership. While our core mission of providing connections, educational opportunities and advocacy for our members has not and will not change; the HEUG is excited to innovate and expand our commitment to helping our members maximize their investment in information systems. Welcome to the HEUG 3.0!

Designed to take teamwork to the next level

HEUG helps your institution grow without limits by connecting members to a network rich with  industry-leading advocacy, programs, and events.

Become a Member