Profile

Mrs. Crystal Garvey

Northern Illinois University

Contact Details

Northern Illinois University

 

Bio

I have been involved with PeopleSoft at NIU since 2006 when we began the process which led to the replacement of our mainframe student information system with PeopleSoft.  I was the functional lead for the admissions and campus community modules throughout the implementation. Since the completion of our initial implementation, I have worked closely with our technical staff to develop enhancements to PeopleSoft which have, enhanced the end user experience, streamlined our admission process, decreased application processing time and increased processing efficiency.  I have presented at Alliance conferences several times on some of these enhancements.  I also provide day-to-day support for the admissions and campus community modules.  This support includes query writing, troubleshooting, responding to end user inquiries, security requests, cross-module communication and all other day-to-day happenings. In addition to working on these enhancements, I have been fully responsible for all admissions and campus community testing of bundles, maintenance packs and tools upgrades.  I was responsible for the upgrade from 8.9 to 9.0 for the admissions and campus community modules as well as two subsequent PeopleTools upgrades.  With more than 15 years of PeopleSoft esperience in the admissions module, including two implementations and over 20 years of experience in the admissions profession, I have a great deal of knowledge to share about the profession and the product.