20 years of Peoplesoft experience in Higher Ed. 7+ years of experience with Student Financials and Campus Community. 10+ years with PeopleSoft CRM, including Online Marketing, Support, HR Helpdesk and Self-Service. ServiceNow implementer & Administrator for ITSM & HRSD. Salesforce admin.
Founding member and served 7 years with the Customer Relationship Management (CRM) Advisory Group. Former AG Chair and Secretary. Served on the HEUG website upgrade workgroup.
Conference Chair for the 2020 Alliance
Bachelor's degree in psychology and an MS in computer science.