20 years of Peoplesoft experience in Higher Ed. 7+ years of experience with Student Financials and Campus Community. 10+ years with PeopleSoft CRM, including Online Marketing, Support, HR Helpdesk and Self-Service. ServiceNow implementer & Administrator for ITSM & HRSD. Salesforce admin.
Founding member and served 7 years with the Customer Relationship Management (CRM) Advisory Group. Former AG Chair and Secretary. Served on the HEUG website upgrade workgroup.
Program Chair for Alliance 2018 & 2019.
Conference Chair for the 2020 and 2021 Alliance Virtual Conferences.
HEUG Board Member 2020 & 2021.
Bachelor's degree in psychology and an MS in computer science.