Contact Details

University of Waterloo



Ms. Kelly Wilker

University of Waterloo


I am a recent graduate from the University of Waterloo with a B.A. (2021).  I am motivated by my passion for the campus solutions product and how the software is deployed and used especially by Canadian Institutions. 

I have been with the University of Waterloo since 1988 with most of my career in the Registrar’s Office and IST starting on the SIS project in 1999.  I am a Business Systems Analyst that has worked with Academic Advisement, Student Records, and now with Financial Aid modules.  I was part of the conversion team from Legacy to PeopleSoft.  University of Waterloo went live in 2001 with PeopleSoft and I have been involved in numerous upgrades and developments since 2001. I have managed testing of Oracle/PeopleSoft Student Administration system in student records, academic advisement, and now financial aid.  Since go-live I have been involved in specific developments to our system.  Some developments include: our secure Automated Grades Upload and Class Roster Download, managing the Academic Advisement Project for Go Live, online bursary application, and currently working on communications generation.

I am a community focused individual with motivating others and sharing knowledge by learning through the HEUG community, helping the HEUG community, and developing relationships and investing in the organization’s future.  I am also a strong advocate for volunteering which has given me skills and experience for non-for-profit organizations.  Some of my experience to date have been:

  • HEUG Board of Directors, Canadian Representative – elected 2019 to 2022
  • VP of Engagement/HEUG Board Executive Committee – 2019 to 2022
  • Chair of Global Council/HEUG Board– 2019 to 2022
  • HEUG Board of Directors, Canadian Representative – appointed 2018
  • HEUG Board of Directors, Canadian Representative – appointed 2017
  • Past Conference Chair, Planning Committee – CHEUG 2018
  • Member of the Alliance working group – 2017
  • Conference Chair – Canada Alliance Conference 2017
  • Member of the Alliance International working group – 2016 and 2017
  • Vice-chair for Academic Advisement – 2016
  • PAG member for Academic Advisement – 2015
  • Primary and Co-presenter at Alliance Conferences – 2004, 2005, and 2016
  • Experience with Strategic Planning for Non-For-Profit Organizations – able to contribute to the development and execution of strategic plans as well as commit to the mission and vision of the organization
  • Communication Skills – able to share ideas, to “sell” a position and influence others decisions
  • Appreciate the voluntary sector – many years of voluntary experience as well as inspiring and building leadership in the voluntary sector
  • Attitude of appreciative inquiry – having a positive approach to leadership development and organizational change
  • Understanding of the governance role
  • Understanding of the operations side of a Non-for-Profit organization
  • Conference Planning (Canada Alliance Regional 2017 and 2018, 2019, HEUG International Virtual Week 2020&2021)
  • Mentor for Young Professionals Group (HEUG) in 2017&2018
  • Experience in Event Planning for Non-for-Profit Organizations
  • Coordinating Sponsorship for Non-for-Profit Organization
  • Operations Council – Kitchener Waterloo Oktoberfest, 2020 to present
  • Director, Business Development – Kitchener Waterloo Oktoberfest, Member of Operating Committee – 2017 to 2020
  • Director, Event Productions – Kitchener Waterloo Oktoberfest – 2014 to 2016
  • Past Director – University of Waterloo Staff Association/Chair of Social Committee

On a personal note, I love to help within work by participating in our office Spirit Crew which raises money for our annual Christmas Kids project which I have been doing for over 33+ years.  I enjoy the outdoors and camping as well as travelling to different parts of the world.