Australia - New Zealand (ANZ)

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade?

* If so, how have you approached this - phased, big bang?

* Did you retire many customisations due to new/delivered functionality in 9.2?

* Are you embracing fluid?
Mobile

* Are you using the delivered Campus Solutions mobile functionality?

* If so, how /what are you using?

* If not, what are you using?

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality?

* If so, was this a significant project and roughly how long did it take?

Delivered Self Service

* Do you use delivered Self Service?

* Did you move to delivered from a custom built Self Service?

* How heavily is it customised?

* Are you using delivered fluid?

Custom built Self Service

* Do you have a custom built Self Service?

* Could you provide a bit of information about it?

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
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Hi Steph

Please find the high level responses for UniSA below. Happy to discuss any aspects further if you are interested.

Cheers
Nikki

Nikki Gaertner Eaton * Manager: Student Information Systems
UniSA * Mawson Lakes Campus * GPO Box 2471 ADELAIDE SA 5001
t +61 8 8302 5031 * f +61 8 8302 6300 * e nikki.gaertner@unisa.edu.au<mailto:nikki.gaertner@unisa.edu.au>
w www.unisa.edu.auhttp://www.unisa.edu.au * CRICOS Provider code: 00121B

Information Strategy & Technology Services * Providing innovative IT services for a University of Enterprise

P Please consider the environment before printing this email

From: Steph Brocklehurst [mailto:anz.heug@list.heug.org]
Sent: Tuesday, 14 March 2017 2:17 PM
To: anz.heug@list.heug.org
Subject: [anz.heug] - Campus Solutions 9.2 Upgrade and Self Service

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade?
Currently in progress, targeted go-live is mid-July.

* If so, how have you approached this - phased, big bang?
We are doing this as a pure technical upgrade, and not implementing any new features as part of this upgrade.

* Did you retire many customisations due to new/delivered functionality in 9.2?
No, we only retired any bolt-on functionality we had replaced over the years since our last upgrade, and a few minor ones that were no longer used.

* Are you embracing fluid?
We already have a staff and student portal built in Fluid for our Research staff and students. However we are not planning on implementing any additional Fluid components as part of our upgrade. We will look to implement Fluid homepages etc as an ongoing process after our upgrade go-live.

Mobile

* Are you using the delivered Campus Solutions mobile functionality?
No

* If so, how /what are you using?

* If not, what are you using?
We have a custom-built UniSA mobile app

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality?

We are using the delivered Research functionality, but our own custom-built Graduations module.



* If so, was this a significant project and roughly how long did it take?

We implemented the Research Administration functionality via a 12 month project that went live January 2016 (with the associated Fluid portals mentioned above).

Delivered Self Service

* Do you use delivered Self Service?
No

* Did you move to delivered from a custom built Self Service?
-

* How heavily is it customised?
-

* Are you using delivered fluid?
No

Custom built Self Service

* Do you have a custom built Self Service?
Yes

* Could you provide a bit of information about it?
Our self-service for students and staff is built on Microsoft.NET and interfaces with Campus Solutions via web services. Our custom-built mobile app likewise interfaces via web services.

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
-----------------------------------------------------------
IMPORTANT: This message may contain confidential or legally privileged information.
If you think it was sent to you by mistake, please delete all copies and advise the sender.
For the purposes of the SPAM Act 2003, this email is authorised by The University of Adelaide.


-----End Original Message-----

Hi Steph,

Relies embedded.

Kind regards,
Colin

From: Steph Brocklehurst [mailto:anz.heug@list.heug.org]
Sent: Tuesday, 14 March 2017 4:47 p.m.
To: anz.heug@list.heug.org
Subject: [anz.heug] - Campus Solutions 9.2 Upgrade and Self Service

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade? Yes mid-way

* If so, how have you approached this - phased, big bang? Big Bang

* Did you retire many customisations due to new/delivered functionality in 9.2? Tried to but no one will give any up, analysed over 30000 object and 1600 project

* Are you embracing fluid? Absolutley
Mobile

* Are you using the delivered Campus Solutions mobile functionality? We are building the current SSO capability in Fluid

* If so, how /what are you using? Fluid

* If not, what are you using?

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality? Do you mean apply to graduate if so yes but it will be tailored to here

* If so, was this a significant project and roughly how long did it take? To move to fluid no.

Delivered Self Service

* Do you use delivered Self Service? Customised

* Did you move to delivered from a custom built Self Service? No

* How heavily is it customised? Quite

* Are you using delivered fluid? Yes and some bespoke using the framework

Custom built Self Service

* Do you have a custom built Self Service? Mixture of classic that's been customised plus now doing Fluid

* Could you provide a bit of information about it?

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
-----------------------------------------------------------
IMPORTANT: This message may contain confidential or legally privileged information.
If you think it was sent to you by mistake, please delete all copies and advise the sender.
For the purposes of the SPAM Act 2003, this email is authorised by The University of Adelaide.


-----End Original Message-----

Thanks Colin

Russell Barron (via iPhone)


On 15/03/2017, at 7:38 AM, Colin Williams <anz.heug@list.heug.org<mailto:anz.heug@list.heug.org>> wrote:

Hi Steph,

Relies embedded.

Kind regards,
Colin

From: Steph Brocklehurst [mailto:anz.heug@list.heug.org]
Sent: Tuesday, 14 March 2017 4:47 p.m.
To: anz.heug@list.heug.org<mailto:anz.heug@list.heug.org>
Subject: [anz.heug] - Campus Solutions 9.2 Upgrade and Self Service

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade? Yes mid-way

* If so, how have you approached this - phased, big bang? Big Bang

* Did you retire many customisations due to new/delivered functionality in 9.2? Tried to but no one will give any up, analysed over 30000 object and 1600 project

* Are you embracing fluid? Absolutley
Mobile

* Are you using the delivered Campus Solutions mobile functionality? We are building the current SSO capability in Fluid

* If so, how /what are you using? Fluid

* If not, what are you using?

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality? Do you mean apply to graduate if so yes but it will be tailored to here

* If so, was this a significant project and roughly how long did it take? To move to fluid no.

Delivered Self Service

* Do you use delivered Self Service? Customised

* Did you move to delivered from a custom built Self Service? No

* How heavily is it customised? Quite

* Are you using delivered fluid? Yes and some bespoke using the framework

Custom built Self Service

* Do you have a custom built Self Service? Mixture of classic that's been customised plus now doing Fluid

* Could you provide a bit of information about it?

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
-----------------------------------------------------------
IMPORTANT: This message may contain confidential or legally privileged information.
If you think it was sent to you by mistake, please delete all copies and advise the sender.
For the purposes of the SPAM Act 2003, this email is authorised by The University of Adelaide.


-----End Original Message-----

-----End Original Message-----

Hello Steph

Please see below for my responses. Good luck with the upgrade!

Regards

Ian



Ian Holmes
Senior Manager Student Systems Projects
Room 611, Gordon Greenwood Bldg
Ph +61 7 3365 7189
Mob 0409 058899
i.holmes@uq.edu.au<mailto:i.holmes@uq.edu.au>

From: Steph Brocklehurst [mailto:anz.heug@list.heug.org]
Sent: Tuesday, 14 March 2017 1:47 PM
To: anz.heug@list.heug.org
Subject: [anz.heug] - Campus Solutions 9.2 Upgrade and Self Service

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade?
We've been told planning will commence in H2 this year.

* If so, how have you approached this - phased, big bang?
I'm pushing for a phased approach.

* Did you retire many customisations due to new/delivered functionality in 9.2?
This will be part of the initial investigation.

* Are you embracing fluid?
I hope so.
Mobile

* Are you using the delivered Campus Solutions mobile functionality?
No

* If so, how /what are you using?

* If not, what are you using?
No mobile option for CS at present.

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality?
We will definitely be looking at retiring the ANZ Research mod and our own Grads module. We know it can't be like for like due to a functionality shortfall with delivered.

* If so, was this a significant project and roughly how long did it take?

Delivered Self Service

* Do you use delivered Self Service?
No, we've been customised from Day 1.

* Did you move to delivered from a custom built Self Service?
We will reassess delivered Self Service as part of the upgrade planning. Our other option will be to continue with our customised Self Service, but heavily 'refresh' it, eg using Fluid.

* How heavily is it customised?

* Are you using delivered fluid?

Custom built Self Service

* Do you have a custom built Self Service?
Yes.

* Could you provide a bit of information about it?
Probably simplest to have a teleconference and/or demo, if you're interested.

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
-----------------------------------------------------------
IMPORTANT: This message may contain confidential or legally privileged information.
If you think it was sent to you by mistake, please delete all copies and advise the sender.
For the purposes of the SPAM Act 2003, this email is authorised by The University of Adelaide.


-----End Original Message-----

Hi Steph,

USC's responses below.

Jason McIntyre
Acting Manager
Student Systems
Student Services and Engagement
USC
Ph +61 7 5456 3432
jmcinty3@usc.edu.au<mailto:jmcinty3@usc.edu.au>
usc.edu.auhttp://www.usc.edu.au
[cid:image001.png@01D265CC.925C4520]
University of the Sunshine Coast
CRICOS Provider No. 01595D

[Signature Transparent 3 email signature-cropped]<http://www.usc.edu.au/learn/askusc>

From: Steph Brocklehurst [mailto:anz.heug@list.heug.org]
Sent: Tuesday, 14 March 2017 1:47 PM
To: anz.heug@list.heug.org
Subject: [anz.heug] - Campus Solutions 9.2 Upgrade and Self Service

Folks,
Sorry if you get this twice, I picked the wrong list first time !!

I am hoping you can spare a couple of minutes to answer a few questions. We are planning our Campus Solutions 9.2 Upgrade and as part of this are looking at what we are going to do to replace our current Self Service - which is an asp application, based on the original application developed by ANU (way back when).

Campus Solutions 9.2 Upgrade

* Have you completed / or are in flight with your 9.2 upgrade?
Planned for 2017 but not yet begun.

* If so, how have you approached this - phased, big bang?
We are looking at a technical upgrade only, but are conscious of the fact that we may need to make decisions around navigation etc which may generate some fluid work

* Did you retire many customisations due to new/delivered functionality in 9.2?
We do not expect to retire customisations... only if patches have replaced functionality etc

* Are you embracing fluid?
We intend to embrace fluid but will look at this separately post upgrade.


Mobile

* Are you using the delivered Campus Solutions mobile functionality?
No.

* If so, how /what are you using?

* If not, what are you using?
We are currently not using any mobile friendly functionality for campus

Delivered Graduations and Research functionality

* Have you adopted or are you considering adopting this delivered functionality?
We are using delivered graduations functionality with some customisation (minor)
We are hoping at some stage to adopt the research functionality, but are currently using research master

* If so, was this a significant project and roughly how long did it take?
We did not have a graduations solution, so undertook this implementation as an operational action over the course of several months


Delivered Self Service

* Do you use delivered Self Service?

yes

* Did you move to delivered from a custom built Self Service?
no

* How heavily is it customised?
We have made our own enrolment pages as part of our course level and class selection enrolment. We have moved away from the shopping cart. There are a number of additional functions and pages we have added but the rest of the delivered pages etc have only minor customisations, some purely cosmetic

* Are you using delivered fluid?
no

Custom built Self Service

* Do you have a custom built Self Service? - customised delivered self-service

* Could you provide a bit of information about it?

Thanks for your time,
Cheers
Steph


Steph Brocklehurst
Manager Student Business Solutions
Student Services Technology Support
Technology Services, Division of University Operations
The University of Adelaide, South Australia 5005
Ph: + 61 8 8313 5495 Mob: 0423 781 596

Think green read on the screen
CRICOS Provider Number 00123M
-----------------------------------------------------------
IMPORTANT: This message may contain confidential or legally privileged information.
If you think it was sent to you by mistake, please delete all copies and advise the sender.
For the purposes of the SPAM Act 2003, this email is authorised by The University of Adelaide.


-----End Original Message-----
USC, Locked Bag 4, Maroochydore DC, Queensland, 4558 Australia.
CRICOS Provider No: 01595D
Please consider the environment before printing this email.
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