Since the enterprise application picture at each of our institutions continues to grow more complex, it is one of the TAG's goals to make the current PeopleSoft maintenance structure easy to view at a glance. We developed this with new customers in mind as a way to generally represent the types of activities involved and approximate time frames for each.
If you are a new customer or in a position that does not require you to be involved in the day-to-day maintenance activities, this document may offer an eye-opening picture of a Year-in-the-Life of an Oracle/PeopleSoft customer. If you have been around PeopleSoft apps for awhile, it may offer a nice visual depiction of all the activity, enhancements, and general maintenance required to keep these applications current. Follow the link http://www.heug.org/p/do/sd/sid=10931&type=0