Jan Crosbie-Taylor joined the training effort for the City & County of San Francisco's PeopleSoft Financials and Procurement implementation. She managed both online training content and registration as well as classroom trainings. Ms. Crosbie-Taylor has been with the City & County of San Francisco for 10 years, since the beginning of the implementation project for PeopleSoft HCM/ELM. Ms. Crosbie-Taylor has worked with UPK for over 10 years and has 17 years experience as a documentation and curriculum manager and writer. Prior to her current position, Ms. Crosbie-Taylor worked for 9 years with PeopleSoft’s Campus Solutions product.