Currently, I am the Supervisor, Systems Operations in the Registrar’s Office at the University of Waterloo. I joined our passionate and dedicated Systems team 5 years ago where I was solely focused on Academic Advisement. Since then I have expanded my knowledge into Student Records especially in the areas of the Course Catalog, Special Major Average and Academic Structure set-up, however Academic Advisement is still my main area of interest.
I am a functional lead who works closely with our Business Systems Analyst team, technical team, and end-users in the Registrar’s Office and staff across campus. This allows me the unique perspective into the needs from both the end-users and functional-technical teams to help provide the best solutions and information available. I am a member of our project team working towards providing the Academic Advisement Report in Student Self-Service. Currently our report is only available to advisors and Registrar’s Office staff. We upgraded to 9.2 in 2018 where I was and continue to be a supportive member of our upgrade testing team. I had the opportunity to attend the Canadian HEUG conferences in 2018 and 2019 which I found immensely valuable and it was exciting to learn just how much potential is available in Campus Solutions that we have yet to explore.