Assistant Director, ECS PeopleSoft and Database Team
University of Colorado
December 2014 – Present (1 month)|Denver, CO
Overall management and oversight of the Enterprise Cloud Services (ECS) Database and PeopleSoft team (including resource availability, staff workload, and performance management for 9 direct reports), ensuring that the enterprise-level production systems are implemented, monitored, and supported to ensure maximum availability and reliability, within service parameters for capacity, performance, security, and business continuity.
Helping identify, manage, and implement technology lifecycle conversion opportunities. As technology changes at a fast pace, this position is responsible for helping move the technology supporting UIS enterprise-level services and applications forward. This includes supporting the identification and evaluation of new technologies for impact and risk to both UIS and their business and IT partners, and ultimately moving the new technologies into a production status.
Collaborating with the Project Management Office in meeting project needs and managing shared resources across several projects.
Collaborating with other departments in UIS on the planning and implementation of disaster recovery and business continuity projects.
Encouraging a culture that positions ECS as an integrated part of the larger IT service management function, specifically ensuring ECS functions as a team itself that recognizes and enables the overall UIS service mission and strategy. This includes encouraging the continuous improvement towards better practices and improved efficiency of the UIS organization, and in particular, within ECS
Hiring, training, mentoring, and appropriately motivating staff towards excellence as continually-improving technical professionals, communicators, and collaborators
Manager, Application Support Services
The University of Texas at Arlington
October 2013 – November 2014 (1 year 2 months)|Arlington, TX
Leadership - Responsible for managing the day to day activities of Oracle DBA/PeopleSoft administrators, Change Control, Production Control and PeopleSoft Security teams, coordinating activities with multiple IT teams and University departments to develop, maintain, support, and enhance PeopleSoft applications.
Essential Functions - Coordinate of applications support activities through direct and indirect staff. Direct IT teams in the areas of scheduling, technical direction, future planning, and application/database support and enhancement practices. Provide leadership in the design, development, and support, and implementation of applications. Provide scope and prioritization on work assignments, paying strong attention to detail and deadlines. Monitor application modification requests and ensure best practices are being utilized. Utilize and promote the use of Enterprise tools and development/support standards. Define a development standards methodology that accommodates changing business priorities. Ensure that the team (and other IT members) are responding to, and troubleshooting, reported problems pertaining to the applications performance and reliability. Identify the cause, design or develop an approach for resolution. Upon approval, implement the correction to meet user specific needs. Interact with the user community to gather and document business requirements, conduct process analysis, and draft conceptual design. Evaluate employee performance and provides for development and training of staff.
Technical Lead Oracle DBA - PeopleSoft Administrator
The University of Texas at Arlington
August 2007 – October 2013 (6 years 3 months)|Arlington, TX
Leadership - I led the DBA group through the technical challenges of supporting complex projects such as the implementation of PeopleSoft HRMS 9.1, FSCM 9.1, Application Portal 9.1, EPM 9.1, CRM 9.1 and Campus Solution 9.0 for 8+ institutions in the University of Texas System.
Database Administration - Installed, configured and tuned Oracle 11gR2 RAC ASM, Oracle 11gR2 Grid infrastructure stand-alone ASM, Grid Control 11.1.0.1, RMAN backup and recovery, Data Pump Migrations, Oracle PatchSets and CPU Patches.
PeopleSoft Administration - Installed, configured and tuned PeopleTools 8.49.x - 8.51.x, Oracle Weblogic 10.3.x, Oracle Tuxedo 10gR3, Verity search engine, PIA, Integration Broker Gateways and nodes, Single Sign-On, Ren Servers, Web Services, PeopleSoft Enterprise products such as HRMS 9.1, FSCM 9.1, Application Portal 9.1, EPM 9.1, CRM 9.1 and Campus Solution 9.0, PeopleSoft Maintenance Packs & Bundles, HRMS Global and North America tax updates.
Third party products - Installed, configured and tuned third party products such as Quest Stat for change control, Clean Address for Campus Solution, CyberSource for credit card payment, TouchNet, SciQuest among others.
Hardware and OS - Dell PowerEdge R710 boxes with VMware environments runing Linux RedHat 5.7, IBM P595 running AIX 5.3 and Dell PowerEdge R710 boxes running Windows 2008 for Crystal and Nvision requirements. Experienced in shell/batch scripting and OS commands.
Board Liaison - Young Professionals Group
Chair - Volunteer Committee