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Payment flexibility as a retention strategy. Notre Dame was on CNBC last week talking about it.

By Jeralee Hahn posted an hour ago

  

Full disclosure: I'm with Nelnet Campus Commerce, and we're part of this story. I'm not posting this to sell anything. I'm posting it because the conversation happening on a national broadcast last Saturday is one that I think belongs in this community too.

Now We Know with Steve Guttenberg on CNBC aired a segment featuring Notre Dame's Pathways Program and specifically how payment plan infrastructure is functioning as a student access and retention tool, not just a billing mechanism. Against the backdrop of WICHE's enrollment cliff projections, that framing is worth paying attention to.

What struck me about the segment was how the bursar's office is positioned at the center of a student persistence conversation that used to live entirely in enrollment management and financial aid. That's a shift in how institutions are thinking about this function, as well as how it's showing up on national TV.

You can watch the segment and read more about the partnership here:

Notre Dame + Nelnet Campus Commerce on CNBC →

Curious to hear what this community is experiencing and how the role of payment flexibility in enrollment and retention are coming up in your institutional conversations right now. Is the bursar's office being pulled into those discussions more than it used to be?

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