Colleagues
I bring your attention to an exciting late addition to the Alliance Down Under 2013 conference program.
I am pleased to advise that Ms Nicole Engelbert from Ovum, will be an additional key-note on Friday 8 November. Nicole is the Global Practice Leader for Ovum's Industry Technologies team which produces research and analysis on the usage of technology in the education, government, health sciences, financial services, energy & sustainability and telecoms industries. Below is an excerpt of her keynote and information on Nicole's background.
It's not too late to register. Register NOW at
http://www.heug.org/p/cm/ld/fid=788Nicole Engelbert - Ovum
Friday 8 November, 11:10 am - 12:10 pm - Elston Room
Harnessing a river of change to drive institutional success
The higher education industry is moving through a period of unprecedented change. Driven by massive economic shifts, rising consumerism, and accelerating technological innovation, the industry landscape and how educational services are delivered and consumed will be forever altered. However, for institutions that are nimble and willing to expand their perspectives, these changes offer an exceptional opportunity to improve performance by leveraging powerful new technologies, such as CRM, analytics, and integrated learning platforms. In this presentation, Ovum's head of industry technologies, Nicole Engelbert will explore these changes and opportunities, share recent data from Ovum's global ICT enterprise insights survey, and offer practical recommendations on how to get started.
Nicole is the Global Practice Leader for Ovum's Industry Technologies team which produces research and analysis on the usage of technology in the education, government, health sciences, financial services, energy & sustainability and telecoms industries.
Nicole's individual research work focuses on how education institutions use mission-critical applications such as student information systems (SIS), constituent relationship management (CRM) solutions, learning management solutions (LMS) and other vertical-specific technologies to garner efficiencies and improve institutional services. In recently published reports, Nicole has presented a framework for evaluating institutional performance management solutions, conducted a comparative analysis of leading CRM solutions, and offered guidance on the future of software-as-a-service in the higher education industry. Recognized for her work in these areas, Nicole is quoted regularly in publications such as Campus Technology, DestinationCRM, University Business, The Chronicle of Higher Education, EdWeek, T.H.E. Journal, The New York Times, Government VAR, Dow Jones and TechNewsWorld.
Prior to joining Ovum, Nicole was the Vice President of Educational Services at TestU, where she worked with secondary schools to develop programs that used technology and assessment to improve student achievement, as well as led the development of its client reporting systems. Nicole also has experience in higher education, having held leadership positions in admissions and career services.
Nicole holds an MEd from Columbia University and a BA from Union College, where she graduated magna cum laude.
regards
Gail White
President & Chair, ANZ Higher Education User Group
GAIL WHITE
Academic Registrar
Student and Academic Services
T: +61 2 4921 5313
F: +61 2 4921 7838
E:
Gail.White@newcastle.edu.au<
mailto:Gail.White@newcastle.edu.au>The University of Newcastle (UoN)
University Drive
Callaghan NSW 2308
Australia
CRICOS Provider 00109J
[
http://s.uon.nu/i/1.gif]http://www.newcastle.edu.au[
http://s.uon.nu/i/2.gif][Web]<
http://s.uon.nu/l/1>[Blog]<
http://s.uon.nu/l/2>[Facebook]<
http://s.uon.nu/l/3>[Twitter]<
http://s.uon.nu/l/4>[YouTube]<
http://s.uon.nu/l/5>[
http://s.uon.nu/i/0.gif?2]