Australia - New Zealand (ANZ)

Hi All,

Sorry this question relates to anyone using RightNow Sales.

Anyone out there using the sales/opportunities module of RightNow at your institution?

* Are you using it with out of box functionality or did you customise?

* Any issues?

Any info you can provide will be useful.

Thanks :)

Regards
Dipesh Shah
Manager, Enquiry Services (Acting)
Edith Cowan University
08 6304 2357
Got a Question? Ask Ushttp://www.askus.ecu.edu.au


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Hi Dipesh

We use some of the sales modules for our applications. They are kept as opportunities, and we use the strategies and status's to track them. Most of what we do is customised fields on the oportunity record,  We don't use quotes. 

We have had no issues customising this area. 

Let me know if you want specifics about the features we use

 

Vivienne

Vivienne Counter

CRM Manager

Marketing & Student Attraction ½ Students & Communities Division ½ University of Southern Queensland

Toowoomba ½ Queensland ½ 4350 ½ Australia

 

Ph: 07 4631 2560 ½ Mobile: 0439016285

Email: counterv@usq.edu.au