Australia - New Zealand (ANZ)

Hi All,

Here at Griffith we utilise the Phire Architect product as an automated
Migration Tool for PeopleSoft projects.

We are currently looking at integrating Phire with our Service Desk
tool, Service Now and we would really appreciate if anyone who has
implemented Phire Architect to share some information on their experience
with the product, pretty please!


Kind Regards,

Rachel Daniels.

*Rachel Daniels | Applications Patching Team Leader*

*Enterprise Information Systems*

*Griffith University https://www.griffith.edu.au *
*| Nathan | QLD 4111 | Building location (N53) Room 2.62 T +61 7 3735 3842
| F +61 73735 4398** | E <http://goog_1942576257>r.daniels
<http://r.daniels>**@griffith.edu.au <r.daniels@griffith.edu.au>*

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Great idea!

I am also interested in hearing more about this integration.

We use Phire at Florida State University and it is awesome. The Phire UI and workflow are seamless.

We don't have any integrations with Phire except LDAP for signon. Additionally, we wrote a custom AE process that creates release definitions for all domains automatically scheduled on a weekly basis.

Thanks,
Sasank



Original message --------
From: Rachel Daniels
Date:09/25/2015 12:20 AM (GMT-05:00)
To: anz.heug@list.heug.org
Subject: [anz.heug] - Phire Architect as a PeopleSoft Migration Tool

Hi All,

Here at Griffith we utilise the Phire Architect product as an automated Migration Tool for PeopleSoft projects.

We are currently looking at integrating Phire with our Service Desk tool, Service Now and we would really appreciate if anyone who has implemented Phire Architect to share some information on their experience with the product, pretty please!


Kind Regards,

Rachel Daniels.


Rachel Daniels | Applications Patching Team Leader

Enterprise Information Systems

Griffith Universityhttps://www.griffith.edu.au | Nathan | QLD 4111 | Building location (N53) Room 2.62
T +61 7 3735 3842 | F +61 73735 4398 | E <http://goog_1942576257> r.daniels<r.daniels@griffith.edu.au>">http://r.daniels>@griffith.edu.au<mailto:r.daniels@griffith.edu.au>

PRIVILEGED - PRIVATE AND CONFIDENTIAL This email and any files transmitted with it are intended solely for the use of the addressee(s) and may contain information which is confidential or privileged. If you receive this email and you are not the addressee or responsible for delivery of the email to the addressee(s), please disregard the contents of the email, delete the mail and notify the author immediately.

-----End Original Message-----

Hi Rachel

We also use Phire and ServiceNow. We don’t currently have any integration services happening between them, but I am interested in seeing what’s out there and what the possibilities are.

Regards

Matthew Bielby

Senior Business Systems Analyst
Information Technology Services
University of the Sunshine Coast Qld

Ph: +61 7 5456 5521 | Email: mbielby@usc.edu.au | Web: www.usc.edu.au

From: Rachel Daniels [mailto:anz.heug@list.heug.org]
Sent: Friday, 25 September 2015 2:20 PM
To: anz.heug@list.heug.org
Subject: [anz.heug] - Phire Architect as a PeopleSoft Migration Tool

Hi All,

Here at Griffith we utilise the Phire Architect product as an automated Migration Tool for PeopleSoft projects.

We are currently looking at integrating Phire with our Service Desk tool, Service Now and we would really appreciate if anyone who has implemented Phire Architect to share some information on their experience with the product, pretty please!



Kind Regards,

Rachel Daniels.

Rachel Daniels | Applications Patching Team Leader

Enterprise Information Systems

Griffith Universityhttps://www.griffith.edu.au | Nathan | QLD 4111 | Building location (N53) Room 2.62
T +61 7 3735 3842 | F +61 73735 4398 | E <http://goog_1942576257> r.daniels<r.daniels@griffith.edu.au>">http://r.daniels>@griffith.edu.au<mailto:r.daniels@griffith.edu.au>

PRIVILEGED - PRIVATE AND CONFIDENTIAL This email and any files transmitted with it are intended solely for the use of the addressee(s) and may contain information which is confidential or privileged. If you receive this email and you are not the addressee or responsible for delivery of the email to the addressee(s), please disregard the contents of the email, delete the mail and notify the author immediately.

-----End Original Message-----
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Hi Rachel,

We use Phire Architect at RMIT University, but have not integrated Phire to
another application so far.
I would be interested to know how you go, and would be happy to participate
in some 'design' discussions.


Regards,
Michael

On 25 September 2015 at 14:19, Rachel Daniels <anz.heug@list.heug.org>
wrote:

> Hi All,
>
> Here at Griffith we utilise the Phire Architect product as an automated
> Migration Tool for PeopleSoft projects.
>
> We are currently looking at integrating Phire with our Service Desk
> tool, Service Now and we would really appreciate if anyone who has
> implemented Phire Architect to share some information on their experience
> with the product, pretty please!
>
>
> Kind Regards,
>
> Rachel Daniels.
>
> *Rachel Daniels | Applications Patching Team Leader*
>
> *Enterprise Information Systems*
>
> *Griffith University https://www.griffith.edu.au *
> *| Nathan | QLD 4111 | Building location (N53) Room 2.62 T +61 7 3735 3842
> | F +61 73735 4398** | E <http://goog_1942576257>r.daniels
> <http://r.daniels>**@griffith.edu.au <r.daniels@griffith.edu.au>*
>
> PRIVILEGED - PRIVATE AND CONFIDENTIAL This email and any files
> transmitted with it are intended solely for the use of the addressee(s) and
> may contain information which is confidential or privileged. If you
> receive this email and you are not the addressee or responsible for
> delivery of the email to the addressee(s), please disregard the contents of
> the email, delete the mail and notify the author immediately.
>
> -----End Original Message-----
>



--

Michael Ng

Technical Lead

Information Technology Services, RMIT University


03 9925 8666

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