Digital transformation is the alignment of what organisations offer to customers’ expectations. Integrating the student experience in to a university’s business processes has become increasingly important in the digital age. Universities around the world are working towards aligning what they offer to meet student exceptions. These expectations include allowing students to pay online and offer more convenient payment options such as credit cards, payment plans, international credit cards, wire transfers, PayPal, MasterPass, China UnionPay etc.Meeting student’s expectations and maximising investment in existing systems such as Campus Solutions is becoming paramount to ensure that payments are being presented and posted correctly which in turn ensures accurate reporting and reconciliation. We have bought together an experienced panel; Elizabeth Cannon, Director of Finance and Chief Finance Officer from the University of the Sunshine Coast, Joe Egan, EVP Business Development from UniLink Data Systems and Chanaka Kannangara, Director Higher Education and Research from Oracle. The panel will be discussing how to get your university on the path towards digital transformation, best practices for student and other payments and how to do this. They will also highlight the importance of reporting reconciliation and ensuring your organisation is across the latest credit card security (PCI-DSS) implications.Come along, listen to our experienced panel, ask questions and learn how your university can:• Create a plan for digital transformation • Create an ecommerce ecosystem which is integrated to Campus Solutions. • Provide better customer service• Make it easier for student to make payments online for tuition, fees, events, merchandise and more • Accept payments from domestic and international students
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Copyright © 2026 Higher Education User Group, Inc.