How will your constituents interact with a chabot? How to identify the top use cases for your Chabot journey? How to extract bots conversational design from stakeholders who may never have interacted with chabots before? In this session, we will outline keys to a successful chabot implementation - how to identify chabot use cases, design top-notch conversational flows, target bots functionality for your key users, integrate with backend system and data sources, and most importantly, pick the right chabot platform. Come to this session and hear us sharing the secrets to successful chabot implementations and how you can reap real business benefits to support a digital campus experience.
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00:02:21
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.