ANZ Presentations

Case Management and Appointment Booking. 

11-08-2017 08:37 PM

Oracle Service Cloud is an open platform by design, by default allowing many ways to look at information on a contact to give agents a clear picture of a contact. This presentation is about a Case Management System that we successfully built on top of the customer portal, which needs to be built on a foundation of security, privacy and legislative compliance.

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Caseman Interface.pptx   371 KB   1 version
Uploaded - 09-18-2020
pptx file
HUEG 2017 Caseman-Appointments.pptx   389 KB   1 version
Uploaded - 09-18-2020

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