Providing functional and technical support for PeopleSoft systems requires specialist skills and knowledge – both of product and technology layers. This session is an open roundtable discussion between all attending to discuss strategies that institutions are using to upskill new staff in these specialist areas and brainstorm ideas of how to do this in the most efficient and cost-effective manner, whilst still getting a high-quality outcome.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.