In 2015, Florida State University (FSU) began researching what would be required for auxiliaries (university departments that charge for goods/services) to move off of their many, siloed shadow systems into PeopleSoft. Accounts receivable (AR) and billing functionality proved to be the missing pieces of the puzzle. FSU is employing a phased approach, implementing a solution designed to meet the needs of 200+ auxiliary departments across campus within 5 years. Two of the largest areas were implemented during the 2016-17 fiscal year. The new process supports improved, streamlined AR/Billing processes across the university. In the process, the business of managing auxiliary accounts receivable transformed from a distributed to a centralized model. The solution was designed to be flexible and scalable, and provides several options for auxiliaries to choose from in order to best meet their business need. Modules/areas incorporated into the total solution are Accounts Receivable (AR), Billing (BI), Contracts Administration (CA), Purchasing (PO), Accounts Payable (AP), Customers, and Inventory. This session will provide an overview of the entire project from conception to implementation and will share lessons learned, critical decision points, benefits, risks, impact, configuration considerations, communications strategies employed, and more. It will include post-go-live updates.
Higher Education User GroupMesa, AZ 85212 United States
support@heug.org
M-F 8 AM to 5 PM MST
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.