UniSA has been using Oracle Integration Cloud Services (ICS) extensively over the past year to accomplish integration between Service Cloud, Marketing Cloud, and various on premise systems including PeopleSoft Campus Solutions. This presentation will give you an introduction to Oracle Integration Cloud Services (ICS) and the role it has played in our on-going implementation of the Oracle CX Cloud.Using ICS, we have been able to achieve the following, most of which are real-time:PeopleSoft Campus to Service CloudService Cloud to Marketing CloudMarketing Cloud to Service Cloud UniSA CMS (content management system) to Service Cloud, Marketing CloudInternational Admissions (StudyLink) to Service CloudDomestic Admissions (SATAC) to Service Cloud (via PeopleSoft Campus)Online Admissions (Service Cloud) to PeopleSoft CampusThis presentation will cover the following topics: Creating Connections Creating Integrations Direct mapping Orchestrations Scheduled Orchestrations Publish & subscribe Exposing Cloud methods and objects Integration methods between Clouds Using a REST adapter with cURL Event notification framework (RightNow) Using the Eloqua ICS integration application Creating and using lookups in ICS integrations Creating and using libraries in ICS integrations Tips, tricks and lessons learnt
Financial Systems
HCM Systems
Student Success
CRM
Connected Campus
Project & Change Management
Alliance
International / Regional
E-Academy
Attendee Terms & Policies
HEUG Code of Conduct