-> Problem statement (Why we need AI to answer human queries) -> Oracle Service Cloud feeding the AI kid. -> Why we need artificial thing when natural is available. (Are humans bored of doing the same stuff again and again. Do more interesting stuff) -> What values are we getting. (Money, time, getting answer 24/7, 365 days a year) -> See in the future (how this Kid will look like in next 3 - 5 years.) -> Conclusion
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