We just released Season 5, Episode 7 of HEUG the Mic featuring @Alexandra Green and @Rupal Shah, and there's a conversation worth diving into here in the AI Innovators Network.
Rupal is a 25+ year veteran in higher ed tech. He's worked at Accenture and Oracle, co-founded Civitas Learning, and now serves as CBR at High Point. He calls this moment a "golden opportunity," not a crisis. Here's why: your institutions are experiencing serious system fatigue. You've invested in the LMS, student success tools, analytics platforms, predictive analytics, and now AI is arriving at full speed.
His argument is simple. Instead of chasing the next shiny thing, focus on maximizing what you already have.
So here's the question for all of you: How do we balance leveraging AI innovation with addressing system fatigue in your institutions? Are you seeing institutions thriving because they're consolidating and optimizing? Or are you seeing pressure to adopt AI quickly even though the foundation isn't ready?
Tune in and come back and let us know. What's the reality on the ground for you?
🎧The Golden Moment: Rupal Shah on Higher Ed's Compression - HEUG the Mic
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Casey Hickman
Marketing Manager
Higher Education User Group
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