The Constituent Experience and Advancement community advocates for the creation of meaningful touch points over the course of the constituent journey resulting in a meaningful relationship. From a student lifecycle perspective, these touch points are formed with the recruiting experience and continue throughout the educational learning process. Engagement continues after graduation as we seek to create experiences that encourages ongoing connection to their alma mater.
While we may have different products within the Oracle family set (and beyond!) as a common thread, we seek to interact with the community to think about the broader challenges of engagement.
With a tip of the hat to Campus Solutions, the on premise product that brought us together in the very beginning, over the course of this next year, we will be looking at these 3Cs:
- Communication – meaningful engagement content presented on HEUG
- Collaboration – working with other advisory groups and outside organizations
- Community – promoting best practices across institutions
Join us in the journey!
- Respond to what you’re reading in the blog posts
- Ask questions of the community in the CXA forums
Let’s help to create an experience that is enriching and exciting as we expose our constituents to excellence in their chosen discipline.
We’re pleased to introduce our team – feel free to reach out!
John Sauceda - Chair
Moody Bible Institute, Chicago, IL
John.Sauceda@moody.edu
Products: Oracle CX Cloud (Marketing, Engagement, Service, Social), Campus Solutions Contributor Relations
Ellen Trantas – Vice Chair
Bryn Mawr College, Bryn Mawr, PA
etrantas@brnymawr.edu
Products: Campus Solutions Contributor Relations, iModules
Lorne Henne – Track Chair
DePaul University, Chicago, IL
lhenne@depaul.edu
Products: PeopleSoft CRM
James Imgraben – Assistant Track Chair
University of South Australia, Adelaide
James.Imgraben@unisa.edu.au
Products: Oracle CX Cloud (Marketing, Content Marketing, Integration, Service), Social and Engagement (Implementing)
Ron Babuka – Secretary
Cornell University, Ithaca, NY
wrb1@cornell.edu
Products: Campus Solutions Contributor Relations, iModules
Marty Mag Uidhir – Communications Coordinator
University of Newcastle, Callaghan, NSW
Mairtin.Maguidhir@newcastle.edu.au
Products: Oracle CX Cloud (Marketing, Service, Social)
Mario Berry – HEUG Board Representative
Texas Southern University, Houston, TX
Mario.Berry@tsu.edu