The world now depends on the digital economy. IT is central to the institution's successful response and there are four pillars of strength required to succeed in this new world order: • Trend 1: Change | Recoding the Institutional DNA Vectors of change to the institution include recognizing student and research success is everything, education has become an export business, and data is our organizational lifeblood. Digital transformation is no longer an option, and the institution DNA will be recoded. • Trend 2: Trust | Security is Survival IT services need to be trusted, yet the cyberworld where we all coexist is a dangerous place. We need to prepare for the absolute worst-case scenario as a matter of course. Without effective cybersecurity, the institution may cease to exist. • Trend 3: Being Human | New Workforce, New Workplace We are entering a brave new world where our traditional relationship with work and leadership is changing. We need to provide a digital experience that is flexible, contextual, and free from the friction of hybrid operating models. • Trend 4: Reduce, Reuse, Recycle | Reducing the Burden Traditional responsibilities and accountabilities of IT cannot be neglected: create efficiency, lower costs, and ensure performance meets demand. Do it better by automating business processes and accessing new sophisticated technology services through platform integration.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.