The presentation will include details of the implications of going live with CRM prior to Campus Solutions . Also, we will show how the human element played a key role in our development methodology, including the processes and mechanisms for scoping the Project as well as the efforts in harmonising development with the Business to minimise the level of complex customisation. We will also intend to talk about our journey so far with structured emails to manage enquiries and overcoming bug challenges encountered on the way.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
Higher Education User GroupMesa, AZ 85212 United States
support@heug.org
M-F 8 AM to 5 PM MST
Join HEUG
Community Council
Interest Areas
Resources
Alliance Conference
Global Meetings
Online Webinars
Code of Conduct
Privacy Policy
Terms of Service
Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.