Oracle Service Cloud is world class at managing student contact across the student lifecycle. Oracle Policy Automation is world class at empowering the business with natural language rules written in Word and Excel and rapidly deployed across all channels. This transformative and powerful combination, integrated seamlessly, is now changing the landscape across universities in Australia with an enhanced student experience.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.