Processing Student Refunds at the University of Cape Town. The students apply using an Activity Guide in Self Service, we process using a custom component with 2 levels of approvals, and then use the captured data to create a file for File Load and Group Processing.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
Higher Education User GroupMesa, AZ 85212 United States
support@heug.org
M-F 8 AM to 5 PM MST
Join HEUG
Community Council
Interest Areas
Resources
Alliance Conference
Global Meetings
Online Webinars
Code of Conduct
Privacy Policy
Terms of Service
Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.