1. Introductiona. Introduce SMUb. SMU Strategic Plan, Vision & Mission c. Background of SMUCAR Initiative 2. Key business challengesa. Share the key business challenges in terms of People, Process, Technology and Data Sourcesb. Overview of solution to address the challenges facedc. SMUCAR Project Scope & Objectives3. SMUCAR Implementation Journey (share key insights on our Student Analytics covering the end-to-end Student Lifecycle Management)a. Admissions – Monitor admissions lifecycle quickly, Analyze cohorts by country, nationality, gender, grades etc. and Track offer status effectively b. Career Services – Career Orientation and Advising, Career Preparation Training & Workshops, Employer Partnership, Job Application & Internshipc. Course Feedback – Insights into course and teaching effectivenessd. Student Enrolment, Course Bidding, Grading, Exchange and Graduation – A 3600 view of studentse. Share insights on other relevant dashboards implemented, e.g. identifying faculty capacity required by course / school, comparing and contrasting the faculty load for each course4. Key Outcomes Achieved a. Strategic Impact b. Customer Impactc. Operational Impact5. Awards & Accolades6. Road Ahead
Finance
HCM
Student Systems
CRM
Technical
Careers
Alliance
International / Regional
E-Academy
Finance | HCM | Student Systems | CRM | Technical | Careers
Alliance / International / Regional / E-Academy