In 2018, the University of Queensland carried out an Accounts Payable and Accounts Receivable Automation project to streamline and standardise AP and AR processes. It implemented a workbench custom built online form with the PeopleSoft Workflow Approval Engine to digitise the work order and invoice request forms. Once the Online Invoice Request form is approved, some data will be stored in the staging table and extracted to create new bills automatically by using the PeopleSoft billing interface.The Online Invoice Request form converts manual procedures to paperless processes that include workflow-based approvals. It reduces the administrative burden and eliminates double handling by departments and finance staff. It allows Accounts Receivable team to manage credit risk before invoices are raised and improves UQ cash flow. The presentation will cover the online work order form layouts, workflow and process.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.