EMEA Presentations

In collaboration with SaNS and CY2 the university evolved the current student selfservice into a modern application by using using Fluid.
We started our journey with listening to our key-users and used an iterative approach to quickly enhance our pages. The result is a redesigned and simplified user interface which is about to go live. We also used this project as an opportunity to change the standard CS-process to get a better fit with our business processes. We are proud to show you the results, tell you about the project, the ups-and downs we have had so far and share tips and tricks.
In the follow-up part II presentation (session 37045), our colleagues we will tell you more about the learning curve from a technical point of view.