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Cloudy With a Chance of Integration – Come and Learn About Oracle Integration Cloud Services

UniSA has been using Oracle Integration Cloud Services (ICS) extensively over the past year to accomplish integration between Service Cloud, Marketing Cloud, and various on premise systems including PeopleSoft Campus Solutions. This presentation will give you an introduction to Oracle...

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A Cirrius Discussion on UniSA’s Approach to Integrating the CX Cloud

In late December 2016 we started our journey, with roughly 2 months before our first key target: to get Service Cloud running, including real-time integration to our PeopleSoft Campus Solutions system, Medici, for student and staff data. Over February and March 2017 we went live with Knowledge...