Challenges: The multiple-step process posed a major challenge for end-users as they were not familiar with, or trained on Query Manager and Oracle BI Publisher. The number of queries to facilitate the population selection parameters for end-users resulted in numerous queries, almost a 1-2-1...
2018 Conference EMEA UP_Process_letters.pptx
Over the years, I have heard countless complaints about the inefficiency and ineffectiveness of student communication systems in higher education. People are tired of students claiming they never received the university’s communication or that they accidentally deleted it. They wish there was a...
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