In collaboration with SaNS and CY2 the university evolved the current student selfservice into a modern application by using using Fluid. We started our journey with listening to our key-users and used an iterative approach to quickly enhance our pages. The result is a redesigned and simplified user interface which is about to go live. We also used this project as an opportunity to change the standard CS-process to get a better fit with our business processes. We are proud to show you the results, tell you about the project, the ups-and downs we have had so far and share tips and tricks.In the follow-up part II presentation (session 37045), our colleagues we will tell you more about the learning curve from a technical point of view.
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.