Working collaboratively across applications with all teams within the Enterprise Information Systems (EIS) Department and the business in Streamlining Processes means continual training has a high priority. The Applications and Infrastructure , Development and Functional teams have been focusing on running information sharing and Training sessions both internally and for the business teams.Presentations and training sessions are undertaken before during and after implementation of projects and online resources are often available to all staff using new or modified systems.Biannual training on Course configuration is run for Administration staff in Schools to ensure business processes are followed.Data and statistics are utilised to determine sessions required and the structure of the training sessions.We also run fortnightly training sessions within EIS to cross skill on:- tools used, Business processes within teams, updates on systems and FAQ sesssions
The Higher Education User Group (HEUG) is a 501(c)(3) nonprofit dedicated to helping member institutions effectively manage administrative technologies to improve the student and user experience. We support executives, managers, and staff who select, deploy, integrate, and manage multiple systems by providing education, professional resources, and opportunities to connect with peers. As the digital landscape continues to evolve, HEUG adapts to meet the changing needs of its members while remaining committed to its core mission of connection, education, and advocacy.
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Copyright 2026 Higher Education User Group, Inc.
Copyright © 2026 Higher Education User Group, Inc.