Looking to consolidate your CX efforts under a single technology? Many institutions currently use multiple CX/CRM systems within their organizations; In “ Enterprise CRM - Bringing the Campus Together ” , one organization shares it’s strategy and approach for the deployment of a...
At the University of Newcastle we have two teams heavily involved with delivering both BAU and IT projects involving our student systems. Over the past few years we’ve run several large scale strategic projects with these teams, including our 9.2 Campus Solutions upgrade, Digital Student Data...
ADU 2018 Say agile one more time, I dare you. Managing competing projects and BAU at UON.pdf
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