Have you had a chance to check out the FA Solutions Center yet? If not, here is the direct link: https://www.heug.org/p/co/ly/gid=1976&req=load&fid=3724
The purpose of this page is to:
- provide presentations on popular FA related topics
- links to Oracle documentation
- answers to commonly asked questions.
We need your help to make our Solutions Center the best we can. Please take some time to respond to this blog posting with the top 3 questions you think would be helpful to answer.
An example might be:
Q: COD has the parent borrower's credit requirement met but it's not loading into PeopleSoft, how can I force it?
Go to Financial Aid > Loans > Direct Lending Management > Override Loan Application Data. Click on the PLUS Credit Override tab. Update your data and hit save.
Go to Financial Aid > Loans > Direct Lending Management > Override Processing Status. Click on Update DL Disb Status, Click on Update Origination button.
Don't worry about providing an answer. We are just looking for questions to get Phase 2 started. If you've asked a question recently or if you've answered a question multiple times, please take the time to let us know what that question is so we can get it on the Solutions Center.
Thank you for your assistance. We want this page to provide valuable information that will help new, intermediate and advanced users alike.