Thank you all for taking the time to respond to the FA AG's recent survey on communication strategies and ten outstanding product enhancements on the product enhancement tracker. Speaking of product enhancement tracker - there has been little activity on this HEUG feature lately. If you have an...
Higher education institutions regularly share important information with their students, for example about their admission status. To do this in a clear and effective way can be a complex task. The communication preferences of students are evolving with every generation. Moreover, the means of...
Time is running out to submit your proposal for the 2019 Alliance conference in Orlando. The call for proposals closes on Wednesday, October 3 rd . Even If you don’t have the idea fully developed you can submit the summary for consideration. Perhaps your institution has started its cloud...
As of this writing, it is only 35 days until HEUG members and vendor partners gather in Salt Lake City for the 21 st Alliance conference. Things have changed a lot since the first conference back in 2006. As you know in an effort to be “green” and save money, we no longer print the...
Continuing to build on the university’s centralised approach of communicating with students through the Oracle Service Cloud CRM, while taking advantage of PeopleSoft’s Student Management capabilities, a project was completed in 2017 that leveraged both systems. Several core student...
Stephen Mitchell USQ HEUG 2017.pdf
Using Seneca College's experience in both implementation project and sustainment models, we will discuss techniques and tools to bridge the divide that can develop between Functional and Technical Teams. The session will explore often observed differences between how Functional and Technical...
CHEUG_2017_Session_5038_the_Divide_Final.pdf
During the academic year the University of Amsterdam needs to keep her students informed. We send out updates on the status of their application, official documents, and other relevant information. In this session we will show you how the University of Amsterdam sends e-mails and letters to...
EMEA 2016_37030_mailing thousands of students.pptx
Happy New Year: Looking forward, and reflecting back. It’s amazing how time marches on; it seems like yesterday we were in Las Vegas for Alliance 2014, yet here we are almost ready to kick-off Alliance 2015 in Nashville. But before we move on too quickly, let’s take a look back at some of...
Well, another PAG Summit and Alliance have come and gone. Every year, your representatives on the Student Records Product Advisory Group (SR PAG) meet for two full days prior to the Alliance conference, and this year was no different. What was different this year, though, was the content of...
On Monday, March 19 th at the Alliance Conference in Nashville, we took some time to honor the volunteers who do the work behind the Communication and Membership committees. These tireless individuals give their time and effort to further the goals of YOUR Higher Education User Group by...
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Alliance / International / Regional / E-Academy