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Crisis and Opportunity - pushed into the Digital Transformation

It’s certainly been quite a year. Didn’t see this one coming. The months and years ahead hold so many question marks, but one thing I am sure of is that as educational administrators, we will be called upon to do more with less, and to find creative ways of doing so. Last November, the...

Blog Entry

CX at Alliance 2020: Focus on Change and Implementation

Looking to consolidate your CX efforts under a single technology? Many institutions currently use multiple CX/CRM systems within their organizations; In “ Enterprise CRM - Bringing the Campus Together ” , one organization shares it’s strategy and approach for the deployment of a...

Library Entry

Change Management Makes the WAIT(list) Less Painful

Implementing waitlists was a big deal for MacEwan University students in Fall 2018. It became clear early in the project that a communication and change management plan would be required for it to be successful with such a large number of stakeholders. I was assigned the task of ensuring the...

Waitlist-MacEwan-CHEUG 2019.pdf

Library Entry

Moving to the Cloud – a Change Management Approach

As universities await the full roll-out of the Oracle Cloud Student system, it is critical that they start to prepare for such a move. Cloud functionality often represents a significant change in the way institutions are used to working as the opportunities to redesign or extend Cloud solutions...

HEUG presentation 23rd Oct 2019 - Dawn McKenzie (Inoapps).pptx

Library Entry

Celebrating ten years of failure, because you won’t succeed from the start

Ten years ago the University of Amsterdam and Amsterdam University of Applied Sciences transitioned to Campus Solutions. Since then, tears were shed and lessons were learned. Today the institutions are moving from a systems-central and waterfall way of solving problems to a more agile and...

EMEA 2019 5526 - Celebrating failure.pptx

Library Entry

Journey to the Cloud, You can benefit from what we have learned

This presentation will share return on investment considerations, planning for the cloud, what lessons we and others have learned and how your world changes post implementation. The discussion will also cover campus engagement/change management and how you can begin to prepare for the shift in...

Journey to the Cloud10.22.19.pdf

Library Entry

The Building Blocks of Successful Change Management

The California State University (CSU), Office of the Chancellor, has been uniquely creating a Change Management Community of Practice among the system's twenty-three Universities. From no formal Change Management experience to successful campus IT implementations, the Change Management team has...

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Library Entry

Journey to the Cloud: What did we do and why, and how can you learn from our experiences?

Boise State was the first University to go live on Oracle's ERP cloud solution. Since our July 2016 go live, several other schools have joined us and we are all working together to leverage our collective experience. This presentation will share the decision making process, our project ups and...

Singapore ppt for posting.pptx

Library Entry

The Training Evolution: How training has become a key element for Concordia University

At Concordia University, delivering training on Campus Solutions has been a key element since the system was implemented. The different roles and end-user profiles bring multiple challenges for trainers when selecting the best training strategies. In this session, Concordia’s training team will...

Concordia University _Training Evolution_Session 6043_November 13.pptx

Library Entry

From one casual system to another. How the University of Adelaide managed the change.

The University of Adelaide’s new Casual Automated Payment System (CAPS) was rolled out in 2 phases in 2018. The first phase, casual engagements was released in June with timesheets released in July. The solution is 100% PeopleSoft, leveraging PeopleSoft Forms for the Engagement of a casuals,...

From one casual system to another. How the University of Adelaide managed the change..pdf